Residential Home Services
Complete Roof is a leading provider of home exterior services.
We can handle your siding, roofing and more whether
the cause of replacement is normal wear or the result of storm
damage. Request a FREE inspection for your home
Helping Property Owners Restore & Improve their Home &
Asset from Storm to Finish Since 1998
Copyright © 1998-2012 RSC Builders, Inc All Rights Reserved.
Step 1: Initial Inspection & Claim Filing
A Complete Roof representative will perform a complete inspection of your home. If the
damage warrants an insurance claim, you will need to file the claim (this is one of two areas of the
process we cannot complete for you). Place a call to your agent or insurance company's claims
center and inform them of the damage to your home and the date it happened. This call typically
takes only a few minutes.( We will provide you with all information needed to make this call )
When you receive a claim number from the insurance company, please contact your Complete Roof
representative and provide your claim number and adjuster’s name and phone number. We will then
contact the insurance adjuster assigned to your claim and schedule an appointment with the adjuster
to meet at your home.
Step 2: The Insurance Adjustment
Our Complete Roof representative will meet the adjuster and answer his or her questions
regarding the damage to your property. In addition, your Complete Roof representative
will give the adjuster a written estimate for the repairs.
Step 3: Obtaining and Reviewing the Insurance Estimate
After the claim is approved, your insurance company will send you a written estimate in the mail.
This might take as long as two weeks depending on the adjuster and the insurance company.
You will also receive the insurance check for the actual cash value of your claim.
Once you receive the insurance estimate, please call your Complete Roof representative
to schedule a time to meet with you. At this appointment your Complete Roof representative
will review the insurance estimate and assist you in selecting the new building materials for your home.
Step 4: The Work Is Completed:
After the material selections have been made, your Complete Roof representative will hand
the job over to our experienced production staff.
If required, our permitting staff will apply for the permit and deliver it to your home. Next, our
Production Staff will notify you when the materials will be delivered to your property. The work
typically takes place as soon as possible after the materials have been delivered. If there is any
change to the schedule, you will be notified immediately.
Once your home is restored, you and your Complete Roof representative will perform a
complete inspection of your home and property to ensure the work completed meets our strict
standards and most importantly, your satisfaction.
After completion, we will invoice your insurance company directly for the remaining depreciation,
supplements or balance of the claim.